At Ben & Bae Nails Spa, our mission is to deliver an exceptional experience to all our clients while conducting our business with integrity and a deep knowledge of our profession. We are dedicated to providing superior service to each individual client, with added value. Through friendly customer service and ongoing education, we strive to be your top choice for all your nail care needs, setting the standard for environmental responsibility in the nail spa industry.
Our pricing is clearly listed on our website and on our printed menu. Please note that the base prices for all services are non-negotiable. As nail art continues to evolve with various styles, prices may vary based on the complexity of the design. To ensure you are aware of the exact cost for the service you desire, please discuss it with our staff before we begin.
If you're not happy with a service, we'll fix it within 3 days, but no refunds are given once the service is done. Changing your style after the service will require an extra charge for a polish change. Enhancements and gel manicures are guaranteed for 5 business days, excluding breakages. If you notice any issues within 5 days, we'll repair it for free. After 5 days, repairs cost $5+ each. Regular polish services are not guaranteed, but we will gladly fix them within 24-48 hours.
We Reserve the Right to Refuse Service To:
Anyone with a nail condition we suspect may be contagious
Anyone with open or infected wounds on the treatment area
Anyone in ill health that we may suspect may be contagious, or we fear could be harmed by our service
Anyone more than 10-15 minutes late for an appointment
Anyone demonstrating inappropriate behavior to our nail technicians and other customers
